Practitioners and Administrators Employees and department managers, operational teams, and users IT Service engagement Bachelor's degree in information systems, human resources, or a related field. Proven work experience
Development Receives specifications from relevant departments for the application to be developed. Analyse the deadlines can be met and contacts relevant department for clarification. Selects technology to be used
are maintained Support ongoing operations Manage human capital through effective performance management
(saswitch queries, etc.) · Liaising with various departments both at branch and head office level Dispatching Compiling a dispatch e-mail to technicians and other departments, detailing queries that are not resolved · Handling logging tickets · Escalating tickets to relevant departments · Opening tickets and following up with both
(saswitch queries, etc.) · Liaising with various departments both at branch and head office level Dispatching Compiling a dispatch e-mail to technicians and other departments, detailing queries that are not resolved · Handling logging tickets · Escalating tickets to relevant departments · Opening tickets and following up with both
software products removing the requirement for human intervention to implement the model within their
software products removing the requirement for human intervention to implement the model within their
the position of I.T Admin Support in the I.T Department of the National Bargaining Council for the Clothing