escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
Full documentation and handover to maintenance / call centre and accepting handover from presales for engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking configuration and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider
business development process by participating in sales calls, assisting with proposal development, and delivering
Reference: ITE005946-DEP-1 Calling all C# Software Developers: Are you looking for an exciting new role
requests in line with business priorities: Resolve calls logged within the agreed MTTR (Mean time to resolve)
Reference: NWA002939-Njabu-4 Calling on Intermediate C# Developers who are looking for that one opportunity
requests in line with business priorities: Resolve calls logged within the agreed MTTR (Mean time to resolve)
application as unsuccessful For any enquiries, please call 012 346 1950 R850 000 CTC pa
Reference: NWA002896-Njabu-4 Calling on Intermediate C# Developers who are looking for that one opportunity