Services/RDP environments and experience with a ticket documenting / tracking system. You must have a assigned issues and customer interactions in a ticket documenting / tracking system (JIRA). REQUIREMENTS: Support and Call Centre experience. Experience with a ticket documenting / tracking system. Good telephonic
RESPONSIBILITIES Perform daily reconciliation of cash Verify cash and credit card balances against daily cash payments and other sales transactions. Monitor and verify online and store transactions. Communicate with received and given. Perform regular petty cash counts. Verify authenticity of money notes using a blue light
and verbal faults are logged on the ticket system.
explain design, and care of merchandise to customers. Ticket, arrange and display merchandise to promote sales Inventory stock and requisition new stock, or tickets. Daily counts and balances of stock Sell or arrange
regions. Routing of these tickets, following up and escalation and closing of tickets after customer agreement
regions. Routing of these tickets, following up and escalation and closing of tickets after customer agreement
for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks will involve management Logging customer queries and updating tickets with SLA time Remote IT Maintenance and Scheduled
development. Attend to all reported maintenance and open tickets on RedRabbit. Assign approved contractors. Obtain from start to end on exit inspections (opening of tickets and follow through till closure). Ensure all EXIT
explain design, and care of merchandise to customers. Ticket, arrange and display merchandise to promote sales Inventory stock and requisition new stock, or tickets. Daily counts and balances of stock Sell or arrange
improvements. Oracle Support Ticket System: Manage the Oracle support ticket system, including logging, tracking, and prioritizing support tickets. Collaborate with Oracle support services to escalate and