customers' requests Able to effectively handle complaints and conflict to reach the most positive resolution positive attitude and calmly respond to customers' complaints Attract customers by promoting the product and
Interact with internal personnel to resolve customer complaints and questions.
• Grow market share and revenue
Market Action Plans, forecasting, quotations, complaint handling and management of territory expenses
trials to ensure non conformance and customer complaints are dealt with in a professional and factual
paint plant
Writing reports on customer complaints and non conformance
Keeping records of customer
handling of complaints (internal & external)
client apologies, also help with handling of complaints • Answering/responding to inbound contact from responding to customer inquiries, service requests and complaints • Providing customers with the organisation's Accurate recording details of comments, enquiries, complaints and action taken • Adhere to contact centre schedules
client apologies, also help with handling of complaints • Answering/responding to inbound contact from responding to customer inquiries, service requests and complaints • Providing customers with the organisation's Accurate recording details of comments, enquiries, complaints and action taken • Adhere to contact centre schedules
aftersales and site service records, handling customer complaints and inquiries, coordinating team activities, records and databases.
Service Consultant to join their team Customer complaint and query handling and Customer case management
Service Consultant to join their team Customer complaint and query handling and Customer case management
high standard. Address and respond to customer complaints immediately – Follow up within 24 hours. Assist