Close User Support Calls.
qualification (minimum A/N) Experience in Helpdesk/1st Line Support The right person for this role is someone
qualification (minimum A/N) Experience in Helpdesk/1st Line Support The right person for this role is someone
qualification (minimum A/N) Experience in Helpdesk/1st Line Support The right person for this role is someone
qualification (minimum A/N) Experience in Helpdesk/1st Line Support The right person for this role is someone
network and telephone
infrastructure (1st line support).
- Proactively monitor network and telephone
- Provide telephone infrastructure (1st line support).
- Offer customer training.
- Provide
for network and telephone infrastructure (1st line support). - Proactively monitor network and telephone calls). - Provide telephone infrastructure (1st line support). - Offer customer training. - Provide customers
Support - Replace faulty devices. - Provide 1st line support of telephone infrastructure. Asset Management requests. - Attend to 1st line AV problems and escalate matters to Lead: Business Support. Reporting - Provide
/>- Replace faulty devices.
- Provide 1st line support of telephone infrastructure.
Asset Management
- Attend to 1st line AV problems and escalate matters to Lead: Business Support.
Reporting
up and Close User Support Calls. Chace 1st Line Desktop Support Technicians to close calls. General Administration