(saswitch queries, etc.) · Liaising with various departments both at branch and head office level Dispatching Compiling a dispatch e-mail to technicians and other departments, detailing queries that are not resolved · Handling logging tickets · Escalating tickets to relevant departments · Opening tickets and following up with both
(saswitch queries, etc.) · Liaising with various departments both at branch and head office level Dispatching Compiling a dispatch e-mail to technicians and other departments, detailing queries that are not resolved · Handling logging tickets · Escalating tickets to relevant departments · Opening tickets and following up with both
expertise and experience in managing the IS and IT department. breakdowns within the plant. You will give strategic
and management of the CAPRISA Data Management department. Ensure efficient, high quality and optimal delivery Systems
knowledge base and documentation. Work with business departments to continuously drive application architecture
the position of I.T Admin Support in the I.T Department of the National Bargaining Council for the Clothing
and management of the CAPRISA Data Management department. Ensure efficient, high quality and optimal delivery Systems Maintain day-to-day oversight of the data department to ensure that CAPRISA and study requirements
support, to critically analyze and advise the department on data driven insights and trends, and create
support, to critically analyze and advise the department on data driven insights and trends, and create
Encourage Pro-active dialogues with the Operations Department Continuously monitor the operational systems