for management. Solve supply chain problems. Work within the management team to ensure that all deliveries
Incident Management (IM) Change Management (CM) Problem Management (PM) IT Operations Process Controls Good
with ITIL processes (Incident, Change and Problem management) Experience in provider steering Any additional
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL 5 years experience in Ops:
investigating complaints; conducting tests; resolving problems. Manage all on site installation, repair, maintenance
Incident Management (IM) Change Management (CM) Problem Management (PM) IT Operations Process Controls Technical
with ITIL processes (Incident, Change and Problem management) Plan and execute maintenance tasks (change
Adhere to the PIC processes (Problem, Incident & Change Management Perform daily operations tasks OPS Advanced Training OPS Basic Training Problem Management (PM) Release Planning Start Up Management
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and
Management (IM), Change Management (CM), Problem Management (PM) ITIL certification, process knowledge