event management, incident management and problem management. Ensure all service management process are their SLAs and help resolve underlying problems; Identify and manage the interests of, and relationships
management according to tasks priorities • Problem solving • Time management. Flexible hours to achieve deliverables
ITIL Operation processes (Incident-, Problem- and Change management)
Financial skills. Problem solving and decision making skills Performance management.
Financial skills. Problem solving and decision making skills Performance management.
analytical and problem-solving skills Duties and Responsibilities Develop and manage financial plans
analytical and problem-solving skills Duties and Responsibilities Develop and manage financial plans
troubleshooting environment specific problems. Assisting with change management procedures and with improving
analytical and problem-solving skills
implement solutions to prevent recurring problems Communicate with management and other departments to coordinate