further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison and placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za
from customers, assisting with complex service calls, technician support, queries around parts.
resolution
the ticket lifecycle. Provide "fix on first call" to customers. Utilise root cause analysis
to workplace concerns and violations via inbound calls that enable our client's customers around the world criminal record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales
the Estimate goes to client via email and phone call, go ahead is received within one hour of booking workflow and schedule between departments.
or dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
or dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
Holdings staff are updated constantly.