2nd Line IT Support – Montague Gardens, Cape Town – R30 000 to R40 000 based on qualifications and Experience to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play play a crucial role in providing top-notch support to both our internal staff and external customers. The go-to person for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks companies, as well as supporting our valued external customer base. Remote IT Telephone Support for customers
/>EMPLOYMENT TYPE : Permanent
SECTOR : IT
BASIC SALARY : R26 000
START DATE : A.S.A.P / Immediate
for a Desktop Support Technician , in Cape Town. Responsibilities: Remote user support to users across 125 stores (South Africa and Namibia) General support of end user computing for hardware, networking expected SLA and quality requirements and KPIs to support client contract objectives. Excellent verbal communication deliver remote or telephonic support. Effective time and call management to support contractual objectives Requirements: 5 - 7 years IT Experience in remote End User Support. Must be experienced in Microsoft environment,
environment ensuring that it is pacthed and supported.
unity. What you will be doing: Deliver technical support with efficiency, reliability, professionalism, adherence to service level agreements (SLAs). Provide support for hosted services, solutions, and associated open and effective communication throughout the support process to keep stakeholders informed. Embrace visit our website - www.parvana.co.uk Technical Support, SQL, PostgreSQL, Web Servers, Cloud Environments
customer-centric & solutions-driven Software Support Technician is sought by an innovative Software to the Courier sector. You will be expected to support the customer base with any application based technical role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational software related queries / problems in first line support environment. Manage customer databases, check for related certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia here https://www.datafin.com/job/3rd-technical-support-engineer/ OR e-mail a Word copy of your CV to Taryndatafin
approve the design, engineering, maintenance, and support of the IT infrastructure Ensure that the IT infrastructure Agile, DevOps, etc. Ability to design, build, support, and manage complex IT infrastructure systems and
As an Application Support Specialist, you will be working as a member of the PSO & QA team, working the Software Development, to provide application support across a range of web and desktop bespoke applications ‘train the trainer level' training. Production of supporting documentation to improve user experience and Certifications 2-3 years in Software Application Support / Quality Assurance Experience of delivering Microsoft
Position: Junior Internet Software Helpdesk Support
Location: Edgemead (Of you have a minimum of 2 years internet software support experience and is familiar with Radius Manager
Requirements:
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