investigating/troubleshooting tracking unit/camera issues, assisting technicians with installations, communicating server support as required and basic desktop and device support as and when required. Applicants should
the specification document to ensure that the requirements are understood and whether the deadlines can junior development staff. Assists on various high-level tasks as and when required for clarification. P REFERRED
provided with first level IT support timeously and assisting the head of IT with projects and day to day tasks support and resolving problems for colleagues Assisting with onboarding of new colleagues Procuring, maintaining in procedures and equipment Ad hoc projects as required Timely complete all annual integrity & compliance
role is to provide on-site or remote technical assistance including the setting up of computer hardware (advantageous) Cisco Essential MCSE (Advantageous) Other Requirements: Valid Driver's license & Own reliable transport Resolve logged incidents as per client contract Assistant remote server administration team Maintenance overtime, standby, leave) Standby and overtime required
hardware, software, and network issues. They will also assist with system maintenance and upgrades, perform regular independently, grasp requirements quickly and apply best practices to all IT requirements. Qualifications
manage storage resources according to research requirements; Implement backup and disaster recovery strategies data; User management: Provide user support and assistance in accessing and utilising HPC resources; Manage to understand their computational needs and requirements; Communicate technical information to both technical infrastructure-related issues; Application support: Assist researchers in installing, configuring, and optimising comply with at least the minimum requirements MINIMUM REQUIREMENTS: Relevant Bachelors/BTech degree;
Durban Office to provide fast and useful technical assistance on computer systems. The successful candidate point of contact for customers seeking technical assistance over the phone or email Support the remote troubleshooting monthly IT report as per pre-determined parameters Requirements and skills Proven experience as a help desk
communication diagrams and solutions based on customer requirements Level 1, 2 and 3 technical support for customers problems, analyze and locate onsite problems, and assist remote teams Basic knowledge and understanding:
addressing inquiries and resolving issues promptly. Assist users in understanding system functionalities and settings and parameters to align with business requirements. Implement changes to the system based on business meet business reporting requirements. Customize reports as needed and assist users in extracting meaningful Regulatory Compliance: Stay informed about regulatory requirements affecting financial systems, especially in the
user systems meet all business and contractual requirements while monitoring network performance and driving user manual in using required business software. Provide user training and assistance on operational systems systems Required to perform any task as and when required by management. Education/Requirements: National