Absa Client Service Jobs in South Africa - Page 5

Technical Service Manager

South Africa

ain strong relationships within the technical services team

Consultant Financial Services Johannesburg

 Lance Maree, Bespoke Recruiter

Johannesburg

 R 400000 to R 850000 pa

and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, data systems, quantitative experience and strategic strategic insight allows us to provide a unique service to our clients. We are always looking for new talent to able to perform under high pressure whilst meeting client objectives. Are looking to participate in a fast-paced

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Change & Services Introduction Management

Gauteng

 Market related

My client in the mining sector is looking for a Change & Services Introduction Management

6 users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure

Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy

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Service Portfolio Manager Dunkeld

 Business Capital Group

South Africa

in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the performance, etc. meet/satisfy user requirements Manage Service level delivery according to agreed and signed off channel environment. Experience in a healthcare services environment. ITIL Foundation Certified is a prerequisite

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Service Desk Agent NEW

 Exl

Cape Town Region

configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create knowledge base articles to assist users in self-service issue resolution. Software and Application Support:

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Field Service Engineer Bellville NEW

 Qe Services

South Africa

My client based in Cape Town (Northern Suburbs) is currently looking for a Field Service Engineer to Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA installation and repairs Reporting and administration Services knowledge Problem tracking tool Technologies Competencies

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Euc Technician/ Service Desk Agent

 Datacentrix

Bloemfontein

We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful for all end user support and service desk services to be delivered to client. Key responsibilities: To provide provide efficient and effective customer service to the Customer New equipment installation, such as as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and

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Business Analyst - Operations - Fund Services

Cape Town City Centre

with defining, establishing and maintaining our clients governance framework and associated controls
client service teams where requirements are to be gathered communication across multiple jurisdictional client service teams and levels of the organization

Service Matrix
Gap analysis between existing Group and all seniority levels of jurisdictional client service teams

Training
Facilitate and

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Service Desk Administrator Century City

 Kibo

Cape Town Region

passionate about delivering exceptional customer service and technical support, this could be the perfect support to our clients via telephone, remote desktop tools, or in-person visits. Client Relations: Cultivate maintain strong relationships with our valued clients, ensuring their needs are met with the utmost professionalism technical team, coordinating efforts to address client requests effectively and efficiently. Ticket Management: English and Afrikaans, essential for effective client interaction. Technical Aptitude: Basic understanding

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Specialist Change And Service Introduction Management NEW

Johannesburg

 Hourly

/>Assess the potential impact of changes on IT services and infrastructure.
Develop, document, and implementation of changes.
Develop comprehensive service introduction plans detailing activities, timelines responsibilities.
Ensure alignment of new services with business objectives and IT strategy.
Collaborate />Collaborate with project teams to understand service requirements and ensure readiness for deployment across IT and business units to facilitate smooth service introduction.
Communicate plans, progress

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