queries on the AS/400 and help desk tasks (user support).
Qualifications &
Job Description: The Project & Support Manager will be the central contact between internal sales resources to manage the client onboarding, change and support process. Your daily tasks will include coordinating project teams. Providing information and regular support to stakeholders. Being point of contact for various formal escalation and review processes. Providing support to project managers and business leaders when requested requirement. Minimum 5 years of Project Management and Support experience in the implementation of services and
ResponsibilitiesThe IT Technical Support Engineer is responsible for providing technical support and assistance to clients
organisations.
Duties:
Logging of calls in the helpdesk system.
Resolution time for issues. Number
working and systems.
Providing onsite client support when necessary.
Skills:
Ability
Desktop Support Engineer to provide desk-side or remote end-user support and service request request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems of staff computers printers and general user support
field
is seeking for an Aftersales & Continuous Support Administrator to join their company.
Purpose Position:
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
Required
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time ELP Backend experience Team of 10 Support Consultants, 2 nd Line Support Good understanding of Web Applications your knowledge, investigative and problem solving support skills. 5.To keep customers regularly updated through held 11.To maintain an up-to-date knowledge of supported applications and developments 12.To take an active
client is a leading service provider in IT and tech support industry, dedicated to providing exceptional service continue to grow, they are looking for a skilled IT Support Technician to join their dynamic team. They are customer-focused IT Support Technician to provide technical assistance and support to their clients. The user experience. Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot meetings and presentations. Maintain documentation of support activities, IT assets, and procedures. Collaborate