a suitable person to employ in the position of Customer Service Supervisor. This position needs a person Achieve sales target & margin per commitment Customer on time delivery Stock availability Inventory for sales teams including eCOM Monthly reporting Customer Support (deliveries, new products, finance) Min Engineering / Technical Equipment / Project Management / Customer Service background Market related Basic R9000
necessary Build and develop customer relations. Provide specialist guidance to customer needs regarding required price and terms and conditions. Quotation sends to customer with numerous follow up calls and visits. Ensure After sales service Day to day assistance with customer breakdowns/product issues Product knowledge will
perceptions/expectation (quality, price, delivery), keep customers happy but always in line with company objectives Create and manage the company's accounts. Ensure customers' needs and expectations are understood and met to determine and understand existing and new customers' value bases in terms of price, service and delivery objections overcome at all times. Capture all relevant customer information/communication timeously and accurately continually and justifying recommendations. Manage customer product development, prices, opportunity etc.
perceptions/expectation (quality, price, delivery), keep customers happy but always in line with company objectives Create and manage the company's accounts. Ensure customers' needs and expectations are understood and met to determine and understand existing and new customers' value bases in terms of price, service and delivery objections overcome at all times. Capture all relevant customer information/communication timeously and accurately continually and justifying recommendations. Manage customer product development, prices, opportunity etc.
reaching and/or exceeding targets, keeping the customer's requirements and needs in mind, will be second responsibility for sales, customer service, customer satisfaction, customer relationships and loyalty organisational and execution skills Passion for Customer service
growth within existing and new markets and or customers and ensure that the business delivers on this strategic direction in relation to markets, customers, competitors, regions, countries that we should development of strategic customer relationships and ensuring alignment with our customer's objectives
and market monitoring in terms of shifts at our customers, competitors and the supply chain industry bothreaching and/or exceeding targets, keeping the customer's requirements and needs in mind, will be second responsibility for sales, customer service, customer satisfaction, customer relationships and loyalty organisational and execution skills Passion for Customer service
RESPONSIBILITIES: • Sales revenue growth (new customers & markets) according to business targets. planning. • Manage current sales portfolio (existing customer base). • Accurate sales forecasting and the delivery business as well as growth plans for new and current customers. • Sign off on weekly sales call plans. • Sales forecast reports, open quote reports, lost customers or customers under threat, etc. need to be submitted discuss priorities. • Represent the company at customers as a member of the company management team. •
Beverage Industry, driving sales growth, and ensuring customer satisfaction. Responsibilities: Manage and develop addressing their needs and providing exceptional customer service. Understand key account requirements and efficient order processing, delivery, and customer support. Monitor customer satisfaction, address any issues Analyze market trends, competitor activities, and customer feedback to inform strategic decision-making. Beverage Industry. Proficiency in MS Office Suite and customer relationship management (CRM) software. Willingness
Beverage Industry, driving sales growth, and ensuring customer satisfaction. Responsibilities: Manage and develop addressing their needs and providing exceptional customer service. Understand key account requirements and efficient order processing, delivery, and customer support. Monitor customer satisfaction, address any issues Analyze market trends, competitor activities, and customer feedback to inform strategic decision-making. Beverage Industry. Proficiency in MS Office Suite and customer relationship management (CRM) software. Willingness