incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and and escalate issues to supervisors. Provide product and service information to customers Matric Must have
incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and and escalate issues to supervisors. Provide product and service information to customers Matric Must have
Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage
Conduct outbound calls to customers to promote products and services
- Provide exceptional customer
Strong attention to quality control and time management
- Effective persuasion and negotiation abilities
strictly in accordance with the contractâs Quality Management System encompassing
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The Company
/>Customer Relations
Cash Management Procedures
Passenger Management Procedures
Security Procedures
Management Procedures Protocols
Monitor fare evasion
numbers when required
Provide MyConnect Card product information and knowledge on how the system works
Queue management at kiosks
All other transport related relevant
requirement. Duties: Manage and ensure all 3rd Party orders are picked on time and in full. Manage and ensure replenishments interaction with supervisors and managers. Customer service orientated . Manage the till area and ensure POS POS system and processes are accurately followed . Ensure stock is accurately received and all receiving receiving processes are correctly followed. Accurate and timeous completion of m onthly stock takes : Strive
Duties:
requirement. Duties: Manage and ensure all 3rd Party orders are picked on time and in full. Manage and ensure replenishments interaction with supervisors and managers. Customer service orientated . Manage the till area and ensure POS POS system and processes are accurately followed . Ensure stock is accurately received and all receiving receiving processes are correctly followed. Accurate and timeous completion of m onthly stock takes : Strive
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer within SLA. Ensure that credit is processed within required time frame. Manage & keep track of all the the stock received & dispatched. Manage stock in the branch. Weekly reporting Make sure the branch office
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer within SLA. Ensure that credit is processed within required time frame. Manage & keep track of all the the stock received & dispatched. Manage stock in the branch. Weekly reporting Make sure the branch office
fraudulent
Essential:
Must