Reference: PE000954-Ryan-1 Our client in Cape Town is looking for a candidate to join their team as an Italian Brand Ambassador to monitor and improve the quality of the interactions with their clients. The successful candidate will play a vital role in ensuring exceptional customer service and main
An excellent opportunity has become available to join a leader in the information management solutions industry is looking for a Client Relationship Manager in Paarl. Client Relationship Management: Develop and maintain positive relationships with clients through regular communication, meetings, and
An excellent opportunity has become available to join a leader in the information management solutions industry is looking for a Client Relationship Manager in Paarl. Client Relationship Management: Develop and maintain positive relationships with clients through regular communication, meetings, and
Reference: PE000954-Ryan-1 Our client in Cape Town is looking for a candidate to join their team as an Italian Brand Ambassador to monitor and improve the quality of the interactions with their clients. The successful candidate will play a vital role in ensuring exceptional customer service and main
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
Key Performance Areas:
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Delivering results as pe
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Delivering results as pe