as applicable, from the job cards/service reports after every service and repair has been carried out
to the highest standards, meeting or exceeding customer expectations. Documentation: Accurately document records for future reference. Customer Service: Interact with customers professionally, explaining repairs recommendations clearly and providing exceptional customer service. Safety: Follow safety protocols and guidelines standards. ASE Certification: Hold a valid Automotive Service Excellence (ASE) Auto Technician Certification computerized control systems. Customer Service: Excellent communication and customer service skills to interact
sales team in generating leads and acquiring new customers.
management services to clients, working closely with product competency centres and field service team, handle internal and external communication. On receipt of customer purchase order, process order confirmation of order confirmation of commercial terms to the customer Place purchase order with product competency centre with confirmed delivery date to customer Attach documents to SAP (customer email and purchase order confirmation) pre-established standards and policies to achieve customer satisfaction Monitors and resolves order issues
maintain a loyal customer base – conduct dailyfield activations to attract customers of the company -Ensure -Ensure excellent customer experience and service in all customers -conform to the compliance and company
apps are functional and customers are able to self-serve by investigating customer queries and technical driving effective incident resolution and customer service. This will include identifying gaps between resolved Ensure adherence in line with agreed service level management with the various support stakeholders stakeholders To continuously review the service management process, deliverables and SLA's with stakeholders with an emphasis on continuing enablement of Self-Service and E-Commerce Using a variety of technical tools
relevant customer site in Sandton, this position reports to the Intellitech Systems managed services technical role provides on-site support as required by customers as well as management of all installed site infrastructure instructions from customer managers and site management. Day to Day: Perform resolution of customer issues as as directed by the customer or company superiors Successfully execute all 1st and 2nd line support tasks running in our area on a customer site Maintain a good working relationship with customer teams Ensure logging
of application support tickets. We prioritise customer satisfaction, addressing complaints and escalations maintain a strong focus on delivering quality customer service. We provide hands-on technical support, training training, and point-of-contact services for our team members. We ensure the connectivity, backup, and systems run smoothly. We communicate openly with customers, providing updates on unresolved escalated queries with company policies. We give attention to the customer experience and proactively seek growth and profitability
of application support tickets. We prioritise customer satisfaction, addressing complaints and escalations maintain a strong focus on delivering quality customer service. We provide hands-on technical support, training training, and point-of-contact services for our team members. We ensure the connectivity, backup, and systems run smoothly. We communicate openly with customers, providing updates on unresolved escalated queries with company policies. We give attention to the customer experience and proactively seek growth and profitability
to achieve sales goals. Identify prospective customers, lead generation and conversion Sourcing new clients clients Contact new and existing customers to discuss needs Building and maintaining relationships with and existing customers/clients Travel within sales territory to meet prospects and customers Conduct calls meetings with customers/clients daily Selling products and services to prospective customers Following up up on potential sales leads and marketing of services and products Ability to reach/exceed target Generate