Job Purpose: The primary purpose of the Customer Service Representative role is to create the highest level OEC system, mail or similar, regarding parts and services sold by the company in South Africa. Main subject Administration) • 1–3-year experience in Customer Service roles/ order processing and Maintenance • Technical
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
networking opportunities within the financial services sector.
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative strategic insight allows us to provide a unique service to our clients. We are always looking for new CA
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, data systems, quantitative experience and strategic strategic insight allows us to provide a unique service to our clients. We are always looking for new talent
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your support on systems and services to clients across various markets and services, including specialized
What you’ll do:
correspondence and redirecting phone calls. As a customer service consultant, you will be acting as the front line ensure customers are satisfied with the products, services, and features. Reception: Greet and welcome guests photocopying, transcribing, and faxing. Customer Service: Maintaining a positive, empathetic, and professional Providing feedback on the efficiency of the customer service process Ensure customer satisfaction and provide call centre experience or 1-2 years of customer service correspondence Must be familiar with help desk
in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the performance, etc. meet/satisfy user requirements Manage Service level delivery according to agreed and signed off channel environment. Experience in a healthcare services environment. ITIL Foundation Certified is a prerequisite
Track Utility Management Service Provider performance to ensure services are delivered as per SLA. Utilise ensures that service providers adhere to service levels in accordance with relevant service level agreements skills Good interpersonal relations and a client-service orientation The ability to perform under pressure