foundation data validation) Integration reporting (e.g. ticket status alignment) Conduct runbook automations (e
products and services.
basic CW1 tickets opened by the company team and offering the best solutions for each ticket by researching
basic CW1 tickets opened by the company team and offering the best solutions for each ticket by researching
Cisco and general networking Managing support tickets from Cisco LAN, Meraki and ISE customers General Cisco and general networking Managing support tickets from Cisco LAN, Meraki and ISE customers General
implementations and changes. Proficiency with Jira ticketing systems. Proven project management experience
necessary Attending to office repairs, logging tickets and dealing with service provider Assisting with
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide
necessary Attending to office repairs, logging tickets and dealing with service provider Assisting with
Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings assigned to you. Requirements: