is currently looking for a Head of Training to join their training academy based in Johannesburg Strategic for the training academy in alignment with company objectives. Lead and develop the training team, fostering department heads and stakeholders to identify training needs and ensure the curriculum meets current the development of a comprehensive, multi-tiered training curriculum focusing on sales excellence, marketing efficiencies, and leadership development. Ensure the training content is relevant, up-to-date, and tailored
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across servicing and claim journeys. Champion the customer experience aspects of the design process with thought leadership improve the desired client experience. Take ownership of customer experience monitoring and reporting of customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations
department. Support in marketing strategy by providing ideas based on customer analysis.
Qualifications/Experience:
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/>Job Title: Automated Tester with API Experience
Employment Type: 6 Months
automation.
BACKGROUND AND EXPERIENCE REQUIRED:
Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, standards based on industry accepted customer experience metrics Operational responsibilities: Understanding Analytical skills to quickly assess rifts in experience Uploading plans, CE's, PO's, invoices, vouchers
to join their dynamic team.
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As a Full Stack Developer, you will be required to utilise ways of working practices.
Education and Experience:
BA degree in computer science or related
related field
4 Years + Development experience · Experience using agile methodologies
Required
Skills: JavaScript / TypeScript
Frontend Experience (Razor / Bootstrap) TSQL (Stored Procedures and
C#
Asp.net Core
Experience in Cloud Computing · Experience in team-based software development
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Meet with end users and gather requirements. User training & User sign off. Compiling of user and operational stand in Team Lead. Identify technical debt, providing solutions and tracking of the technical debt. and tasks to the feature team in collaboration. Providing feedback to stakeholders on the technical status relevant stakeholders. Ensuring that technical training and development of the feature team is identified team cohesion, collaboration, and wellbeing. Providing status and delivery updates to the Delivery Assurance
Qualifications and Experience: