the candidate will be responsible for technical helpdesk support. The candidate will be the go-to person
and effectively to requests received through the helpdesk platforms.
Respond to dealer queries
Junior Internet Helpdesk Support - Edgemead - R14 500 (Depending on experience)
Do you
is searching for an IT Service Desk Technician (Helpdesk 1st Line Support) to join their team in Kempton
line of business support, providing essential helpdesk services for our systems, Xplan and IOS trading Responsibilities: Serve as the 1st line business support helpdesk for systems Xplan and IOS trading. Provide first-line Proven experience in a similar business support or helpdesk role, preferably within the financial services
administration of Ad-hoc tasks and problems. Improving helpdesk turnaround time and escalation of any issues and and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining all support
Doc-it). Knowledge in using Zoho Desk or SpiceWorks helpdesk software. Embrace ERP experience (advantageous)
required. Should have two years experience in a helpdesk/IT Support role. Should know basic networking
requests and ensure all calls are logged at the helpdesk
Communicate repairs / feedback to FM via
Sustainability. Supported by a 24/7 technical helpdesk, they are committed to exceeding client expectations
with colleagues and the development department Helpdesk admin - logging and following up on calls Log