you. We are seeking a skilled Junior Internet Helpdesk Support professional to join our team in providing
Agreements
* Analysing and Assessing
* Helpdesk - Ensure all Calls logged on Help Desk
*
Infrastructure and Network Layout Documentation Helpdesk Management and call closure Client management
and associated printers and peripherals. Monitor helpdesk and ensure that incidents are logged and assigned accordingly to ITIL framework. Take ownership of Helpdesk incidents and proactively address incidents older
Opening and closing of Tickets with relevant helpdesks. First point of contact for MES and JIS/JIT related
and respond to technical queries through the IT helpdesk system, ensure that anti-virus software is installed
Opening and closing of Tickets with relevant helpdesks. First point of contact for MES and JIS/JIT related
Responsibilities: - Provide outstanding support via our Helpdesk platform. - Visit clients to address their technical
Responsibilities: - Provide outstanding support via our Helpdesk platform. - Visit clients to address their technical