Helpdesk Operator Needed. Requirements : • Matric (Grade 12) • Able to communicate fluently in English Skills • Basic salary: R 12000 – 15000 pm The post Helpdesk Operator appeared first on freerecruit.co.za
Approximately 30% of the role will involve providing Helpdesk support, so flexibility and a willingness to assist company standards; Provide first and second-level Helpdesk support, including troubleshooting, remote assistance Windows and Mac operating systems; Experience in a Helpdesk support role is advantageous; Excellent problem-solving
ESSENTIAL JOB FUNCTIONS: The role of the Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant is to provide hardware and software systems. A Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will build about a user's technical issue. A Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will initiate live technical support calls, a Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will be LEAST 3 TO 4 YEARS EXPERIENCE WORKING ON A MSP HELPDESK PROVIDING REMOTE SUPPORT TO MULTIPLE CLIENTS MUST
Previous experience in a technical support or helpdesk role is preferred. Experience with Windows and
with colleagues and the development department Helpdesk admin - logging and following up on calls Log
services capacity, preferably on a technical support helpdesk. • A strong technical background relating to the
technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete
using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia system Microsoft Office applications using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia system Microsoft Office applications
using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia system Microsoft Office applications using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia system Microsoft Office applications
Coordinators, Health & Safety Officer and Helpdesk / Administration staff, and be able to do fault