the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract ge of Performance evaluation procedures
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
for an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for for an IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
We are seeking a candidate that can overachieve goals and targets set out by the company.
This role will be fulfilled by a self-motivated and resilient individual who has the ability to operate independently. You will be a team player who is flexible to meet the needs of the business as wel
Small Retail Head Office based in CBD is on the hunt for a Junior - Midlevel Planner Main function: To provide relevant and accurate information to ensure availability of the correct stock to meet company sales targets Maximize return on invested inventory Seasonal Reviews: Review seasonal sales dat
with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 year
looking for passionate individuals to join our vibrant call centre team Step into a world of opportunity with heights. Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement. Duties customer service and support. - Must be able to cold call. - Must be able to handle objections effectively
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum minimum metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior
A position in the National Call Centre for an established company in Somerset West has become available essential Minimum 3 years sales experience in a call centre environment Be able to work unsupervised