Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type innovative company, dedicated to delivering exceptional customer experiences. They are committed to fostering a continuous improvement, and customer-centricity. About the Role: The Customer Experience Analyst ensures ensures top-notch customer interactions by monitoring and auditing calls, emails, and chats, conducting root to ensure quality standards; Create and update customer experience reports; Analyze data to identify areas
Customer Service Position, Century City, Cape Town. Company Name: Vacancy Scout Recruitment. SUMMARY: SUMMARY: The Customer Service agent will assist in general customer communications. Position: Customer Service Cape Town area. Salary: R12,000pm plus benefits. Customer Service Position. We are an innovative company has not been successful. Responsibility: General Customer Communications
and helping others? If so, then a career as a Customer Sales Agent at MBV IT might be the perfect fit Generate and qualify new sales leads through various channels (phone, email, referrals etc.): You'll be actively actively reaching out to potential customers through various channels. This might involve making outbound they're a good fit for MBV IT's services. Understand customer needs and recommend the best Pluxnet internet insightful questions and actively listening to the customer's needs, you'll be able to recommend the most suitable
Pharmaceutical Ingredients (APIs) Responding to customer (both internal and external) and regulatory authority ability to interact well with internal and external customers Minimum of 3years experience in pharmaceutical
high-stress environment Desired Skills: Experience in customer service or the service industry Detail-oriented
Services Consultant role aims to provide holistic customer champion services to clients, focusing on day-to-day promptly and effectively. Customer Interaction Management: Handle customer requests, complaints, and Record Keeping: Maintain accurate records of all customer interactions, including details of issues reported for integration into the systems. Documentation Management: Ensure that support logs are meticulously maintained facilitating proactive resolution. Client Engagement Management: Manage client engagement calls and visits, facilitating
Customer Service Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Certificate or equivalent 2 - 3 years' experience in customer service, CRMs, or related field Knowledge of CRM make improvements in how the job gets done Time management Goal setting Communication Skills Core Competencies
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education listening abilities Effective organizational and time-management techniques Exhibit patience and a positive outlook key performance metrics, quality standards and customer experience program. Perform other duties as needed needed. JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline
Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech resolve and process high volume customer enquiries delivering customer value at first point of contact contact Identify and understand customer needs in order to provide a consistently high quality service Effectively
who is tech savvy and can manage a busy front desk assisting with customer enquiries while supporting invoices & debtors, budget reports, and knowledge managing insurance claims is needed plus the ability to experience in a customer liaison / administrative role Excellent client service skills with a “customer comes first” DUTIES Greet and assist customers with a warm and professional demeanour. Manage diary scheduling, ensuring minimal wait times. Manage inquiries and concerns promptly and effectively. Maintain customer confidentiality