analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure
goods profit centre.
• Maximise Second-hand profit centre.
• Maximise SSB profit centre.
•
on mails and by calling. Creating SLA quotes upon request for new proposals. Calling clients as curtesy Sending reports for Sasol on meetings and heat calls after attending online meetings. Following up on portals, service and contracts, all regions. Cold calling new clients and leads send by services. Printing Updating monthly call out list. Schedulin g Technician teams for monthly SLA services, call outs & repairs cards. Booking out stock. Invoicing repairs & call outs. Capturing job cards. Overtime & leave
on mails and by calling. Creating SLA quotes upon request for new proposals. Calling clients as curtesy Sending reports for Sasol on meetings and heat calls after attending online meetings. Following up on portals, service and contracts, all regions. Cold calling new clients and leads send by services. Printing Updating monthly call out list. Schedulin g Technician teams for monthly SLA services, call outs & repairs cards. Booking out stock. Invoicing repairs & call outs. Capturing job cards. Overtime & leave
To ensure correct allocation of calls, follow-up on call closure as well as first time fix, and to close close the loop by providing feedback on customer call resolution satisfaction and ensure that customer service excellence. Address and assign all incoming calls to drive Service Level Agreements (SLA's) achievement customer satisfaction Plan and allocate STs to calls according to skills set and geographical location i.e. the call management system. Ensure that accuracy is maintained, and turnaround of calls logged. Monitor
to call on new customers and service existing client base. Extensive travelling and country calls for for a few days per month. 1. Calling on new customers (cold calling) and securing new accounts. 2. Servicing
to call on new customers and service existing client base. Extensive travelling and country calls for for a few days per month. 1. Calling on new customers (cold calling) and securing new accounts. 2. Servicing
Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio SOLMAN calls are resolved within ITSS SLA timelines Ensure that regular feedback on all SOLMAN calls is provided viewer) Programming BDC (Batch Data Communication) and Call-Transaction Reporting (conventional and interactive)
on status of environmental controls in the data centre.
Other, West Rand. Company Name: Excelsior Learning Centre. We are looking for an experienced Senior phase