Our client based in Observatory is seeking a Call Centre Agent to join their team. The ideal candidate Matric 6 months experience in sale environment 6 months experience in outbound call centre (Advantageous) promote the company's products and enhance customer experience and loyalty Provide accurate information on products
Collections Team Leader to manage and lead our client's Legal Collections team in a busy call center environment contribute to the company's continued success. - Manage and lead a team of Legal Collections professionals and training - Monitor team performance, including call quality, adherence to collection guidelines, and years of experience in legal collections, preferably in a call center environment - Proven experience in team team management and leadership - Excellent knowledge of legal and regulatory requirements related to
Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable importantly, you believe in yourself Join our team to experience exceptional training, mentoring and professional You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying provided by the company Previous experience in outbound call centre roles or sales environments will
approximate 6 people. A strong background in a call centre is a basic requirement, along with a background Debt Management. Overview and Requirements: 2 to 3 years Team Leader / Customer Service experience in a a Call Centre Experience doing quality control in a telesales environment - Listening to calls and Providing team members Experience in Team management/ leading a team / coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking appointments including experience in
Sales Representative INTRODUCTION An underwriting management company situated in Pretoria is seeking a analytical Representative with at least one to three years' experience in the insurance industry. In a sales environment applicable reward structure. QUALIFICATIONS AND EXPERIENCE Minimum education (essential): • National Senior Certificates Minimum applicable experience (years): • 1 - 3 years' experience Skills and knowledge (essential): MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 –
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with SOPs. 12 month contract - 100% Onsite Process: Accountable for own work quality, standards and outputs related service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent and effective resolution, enhancing the client experience. Technical Competencies: Finance Learning and Resolution Inbound Phone Statitics Handling Difficult Calls Call Reporting Further Education and Training Certificate
A provider of best in-class administrative and managed care services with a value-added service offering efficient, and cost-saving processes in the management of Hospital Benefit, Pharmacy Benefit, Disease for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales Performance management Staff development Change management Effective management of Call Centre & Assessing
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Diploma/ Degree in Business Management 5 years management experience in a Call Centre environment Windows 7 relationship with each individual who is part of the call centre structure. Document performance agreements for and address immediately (involve Training, QA's, Manager, and relevant stakeholders, if needed) Weekly documented expected standards are imbedded. Performance Management of CLO's Ensure frequent engagement and alignment expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing sales, within the team and develop plans for filling them Manages people performance in the area of responsibility Five or more years of experience in managing sales in a corporate call centre setting Ability to set