who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
Qualifications Required • National Diploma in Information Technology or equivalent Degree/Diploma • Microsoft 2016 and 2019) • Backup and Recovery • Internet Information Services (IIS) • Nagios and Monitoring • Linux Firewall / Security Experience • Knowledge of Contact Centre Technologies eg. IP PBX, Genesys, Asterisk – Advantageous
Acceptance Testing and Business Readiness Testing. Assist with production enquiries. Qualifications and experience experience Exposure to user experience design, human centred analysis and design will be an advantage Knowledge
experience Exposure to user experience design, human-centred analysis and design will be an advantage Knowledge Acceptance Testing and Business Readiness Testing. Assist with production enquiries. Please take note: if
out of Cape Town but report to our Operations Director in the US. The focus of this role is driving operational
escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Specialist teams within you will mentor and develop Junior Engineers to assist their growth and distribute high-level technical maintain regular updates until full resolution. Inform customers when an incident or problem occurs and
provided with first level IT support timeously and assisting the head of IT with projects and day to day tasks support and resolving problems for colleagues Assisting with onboarding of new colleagues Procuring, maintaining Bachelor's Degree: computer science, information technology, information systems, or similar with basic networking Bachelor's Degree: computer science, information technology, information systems, or similar with basic networking your application as unsuccessful. All personal information received will be processed in accordance with
Masters/ PHD in Computer Science, Information Technology, Information Systems, Computer Engineering or Experience: BTech in Computer Science, Information Technology, Information Systems, Computer Engineering or experience; or Degree in Computer Science, Information Technology, Information Systems, Computer Engineering or Master's Degree in Computer Science, Information Technology, Information Systems, Computer Engineering or experience; or PHD in Computer Science, Information Technology, Information Systems, Computer Engineering or
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
the company and service providers for various information systems used within our agricultural business Provide first-level support for the following information systems: Dipar Datagear, Peopleflow, Hubdoc, Maintain a detailed knowledge of each system to assist end-users effectively. Training: Develop and deliver Maintenance: Regularly update and maintain the information systems, ensuring they are up-to-date and secure systems to ensure data security and compliance. Assist in creating and revoking user accounts as needed