Call Centre Operations Manager Jobs in Sandton, Gauteng

Call Centre Team Manager Sandton

 Nutun

Sandton

experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key non-performers within Acceptable time frames. • Manage agents who do not meet required performance standards financial targets as per mandates • Optimize operational productivity outputs as per agreed mandate performance

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Call Centre Agent

Sandton

 Market related

further expansion, we currently have the role of Call Centre Agent.

Purpose of the job:

Ensuring Applying customer service/care principles to all calls

Working with People

Ability to learn grasp information

Minimum 1-year previous call center experience (Preferred)

Excellent listening

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Team Leader: Fraud Analysis (bank Call Centre)

 Talenco Recruitment Specialists

Sandton

Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will testing new functionality affecting fraud operations Manage employees by ensuring continuous communication of systems Manage escalations (high risk / significant incidents) Monitor the Case Management System Ensure provide suggestions to mitigate evolving risks Manage escalations Report suspicious / unusual transactions

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Call Coordinator

Sandton

 Negotiable

Innovators Thrive!

We are seeking a Call Coordinator with strong communication skills do:

• Call Management
• SLA Reporting
• Productive Time
• Call Escalations
• Call Escalations
• Call Updating and Quality Assurance

Your expertise:

• Minimum Minimum 1 – 2 years Call Coordinator Experience
• Microsoft Office Knowledge
• Basic IT

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Operations Manager

Sandton

 20000

Diligent and ambitious
Experience in managing various departments and staff members Original

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National Operations Manager

 Onecart Ltd

Sandton

OneCart is looking to hire a National Operations Manager to lead staff across a sub-business unit, responsible customer expectations. Empower teams to assist store operations teams in achieving SLA performance targets while to continuously improve performance. Operations Management Managing organisational sales by developing units and drive centres of excellence across operations Provide relevant operational reporting including stakeholders Oversee and be accountable for operational planning. This, but it is not exhaustive, includes

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Operational Risk Manager - Wealth

Sandton

 Negotiable

style="text-align:justify">We have Operational Risk Manager position to support the management of wealth division in in setting and executing actions managing all aspects of risk within the business units of Wealth Division

• Qualifications in Risk Management, Operational risk, Wealth management / Stockbroking investment.
• Minimum wealth management experience essential.
• Solid knowledge of wealth management operational processes requirements related to wealth management.
• Understanding of risk management concepts and measurements

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Operational Risk Manager Sandton

 Talentcru

South Africa

We have Operational Risk Manager position to support the management of wealth division in setting and and executing actions managing all aspects of risk within the business units of Wealth Division. This includes Wealth division. Guide the management in the identification, assessment, management, monitoring, and reporting risk deliveries within the Wealth overall risk management function to ensure effective utilization of all Where applicable, attend and drive relevant operational, project and combined assurance or governance

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Operations Manager Sandton

 Flink Recruit Pretoria

Sandton

PTA000172-CDW-1 Our Client is looking for a Operations Manager , located in Sandton Requirements: Very trustworthy individual Diligent and ambitious Experience in managing various departments and staff members Original

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Operations Manager Sandton

 Six Degree Talent

Sandton

 30 000

Operations Manager Confectionery factory Sandton, Gauteng R30 000 CTC per month Overseeing the day-to-day day-to-day operations of the business, with maximum profitability front of mind. Identifying trends and patterns and making data-informed decisions to drive operational improvements. Consistently monitoring Production departments. Developing and implementing standard operating procedures across the production facility. Motivating 100% on-time delivery rate for all customers. Managing all inventory processes and inventory staff to

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