Continuously review cost / benefit and ROI Drive customer-centricity: Maintain a high level of inter-departmental client and stakeholder needs, satisfaction and service delivery Knowledge management: Ensure that adequate will impact on areas of concern identified Drive customer-centricity: - Manage client expectations, seeking feedback Technical capabilities: - Ensuring that customer needs and expectations are understood, translated considered in all work undertaken and delivered on - Consult others when managing client requests that are in
resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction productivity, and maintaining high technical and service standards. Responsibilities: Operational Planning: cost-saving initiatives without compromising on service quality. • Regularly review operational expenses efficiency. Customer Satisfaction: • Ensure high levels of customer satisfaction and service quality. • implement feedback mechanisms to gather customer insights. • Foster a customer-centric approach within the team
first and foremost, an advisory and mining consulting service company. Our core business is to provide
first and foremost, an advisory and mining consulting service company. Our core business is to provide
ensure timely delivery. Liaise with suppliers, customers, and other relevant parties. Negotiate and coordinate coordinate transportation and logistics services. Maintain accurate records of all imports and exports related to import/export activities. Provide customer service to clients regarding import/export inquiries
ensure timely delivery. Liaise with suppliers, customers, and other relevant parties. Negotiate and coordinate coordinate transportation and logistics services. Maintain accurate records of all imports and exports related to import/export activities. Provide customer service to clients regarding import/export inquiries
New business development – Compile prospective customer lists for use of sales leads by using various Educating customers on products and services Sell full range of company products and services Presenting Presenting sales proposals to potential customers Evaluating customer needs Identifying opportunities to improve competitor activities Maintain good relationships with customers Conduct market and industry research Experience
New business development – Compile prospective customer lists for use of sales leads by using various Educating customers on products and services Sell full range of company products and services Presenting Presenting sales proposals to potential customers Evaluating customer needs Identifying opportunities to improve competitor activities Maintain good relationships with customers Conduct market and industry research Experience
staff supervision, inventory management and customer service. Duties: Drive sales and stock management planograms) for a complete customer shopping experience. Ensure exceptional customer service at all touch points shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Analyse right the first time. Anticipates and responds to customers' needs fast and effectively. Assists in resolving attracts the client into buying the product or service. Provides feedback. Manages the work environment
staff supervision, inventory management and customer service. Duties: Drive sales and stock management planograms) for a complete customer shopping experience. Ensure exceptional customer service at all touch points shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Analyse right the first time. Anticipates and responds to customers' needs fast and effectively. Assists in resolving attracts the client into buying the product or service. Provides feedback. Manages the work environment