logistics industry, currently seeks your Outbound Customer Service experience to control and manage the entire Process bookings and send booking confirmation to customers. Follow up on quotes to fill up under utilised invoices. Submit RCG to SARS Release bills for customer collection. Process cargo dues. Process acquittals
Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer service objective will be to ensure the highest level of customer satisfaction, resolve escalated issues efficiently efficiently, and implement strategies to foster customer loyalty and retention on a national scale. Additionally Additionally, you will be responsible for managing the customer care team and connecting them closely with the optimise service delivery. Key Responsibilities: Customer Service Leadership: Provide strategic direction
Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer service objective will be to ensure the highest level of customer satisfaction, resolve escalated issues efficiently efficiently, and implement strategies to foster customer loyalty and retention on a national scale. Additionally Additionally, you will be responsible for managing the customer care team and connecting them closely with the optimise service delivery. Key Responsibilities: Customer Service Leadership: Provide strategic direction
you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
their team. Telephonically contact all required customers on a daily basis. Promote company products. Record Record discussion and enquiries with customers for correct follow up via system. Arrange collections of if required by customers. Assist with arranging of couriers for out-of-town customers and dispatching products to customers where required. Increase market and wallet share at existing and new customers. Google Google searching for potential customers. Identifying areas within market where new products can be introduced
their team. Telephonically contact all required customers on a daily basis. Promote company products. Record Record discussion and enquiries with customers for correct follow up via system. Arrange collections of if required by customers. Assist with arranging of couriers for out-of-town customers and dispatching products to customers where required. Increase market and wallet share at existing and new customers. Google Google searching for potential customers. Identifying areas within market where new products can be introduced
Selling products. Meeting customers' needs. Maintaining existing customer relationships. Growing sales identification of new customers. Generating accurate quotations consistent with customer requirements. Speedy Speedy closure of deals. Ensuring customer needs are consistently understood and expectations met and managed calendar. Ensuring high levels of customer satisfaction and sound customer relationships. Maintaining demonstration that the product or solution offered meets the customer's requirement. Providing first line technical support
Selling products. Meeting customers' needs. Maintaining existing customer relationships. Growing sales identification of new customers. Generating accurate quotations consistent with customer requirements. Speedy Speedy closure of deals. Ensuring customer needs are consistently understood and expectations met and managed calendar. Ensuring high levels of customer satisfaction and sound customer relationships. Maintaining demonstration that the product or solution offered meets the customer's requirement. Providing first line technical support
liaising with existing customers, preparing quotations, visiting customers to discuss orders and manage manage their needs, providing technical advice to customers, and many other functions. View our other positions departmental budgets Gathering market intelligence on customers, competitors, and markets Promoting sales by utilizing brochures, catalogues, or sales material for customers Conducting sales presentations when required Informing Informing management regarding new customer requirements Compiling and maintaining updated records of