manner through the effective implementation of helpdesk and application software.
Reference: CPT006960-ST-1 IT HELPDESK SUPPORT SPECIALIST - EE Candidates preferred SANDTON R 480 000 iManage) Minimum of 5 years legal experience in an IT Helpdesk capacity (non-negotiable) iManage skills will advantage End-support: Handle user requests via the Helpdesk system, telephone and e-mail. Provide timely and
and manage active directory user accounts Overse helpdesk activities Asset management Office management
Agreements
* Analysing and Assessing
* Helpdesk - Ensure all Calls logged on Help Desk
*
you. We are seeking a skilled Junior Internet Helpdesk Support professional to join our team in providing
End-User Support Handle user requests via the Helpdesk system, telephone and e-mail Provide timely and iManage) Minimum of 5 years legal experience in an IT Helpdesk capacity (non-negotiable) Only candidates with
and associated printers and peripherals. Monitor helpdesk and ensure that incidents are logged and assigned accordingly to ITIL framework. Take ownership of Helpdesk incidents and proactively address incidents older
and respond to technical queries through the IT helpdesk system, ensure that anti-virus software is installed
and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary
Opening and closing of Tickets with relevant helpdesks. First point of contact for MES and JIS/JIT related