Roles and Responsibilities:
searching for a Technical Assistant at the TGIS Helpdesk for IMIS who is willing to learn and grow within technical support to clients via phone, email, or helpdesk ticketing system. – Diagnose and troubleshoot escalate and resolve complex issues. – Document helpdesk interactions, technical solutions, and user feedback equivalent. – Proven experience in technical support, helpdesk operations, or IT customer service. – Strong problem-solving our team at TGIS The post Technical Assistant Helpdesk appeared first on freerecruit.co.za .
We need a seasoned SyNCH Helpdesk Consultant with exceptional interpersonal skills to join our team. As a SyNCH Helpdesk Consultant, you will play a vital role in providing technical support tailored to
Small IT company is looking for a young, IT enthusiast to join their team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically strong and customer orientated.
Position: Junior Internet Helpdesk Support
Location: Edgemead (Office-Based)
Salary:
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you. We are seeking a skilled Junior Internet Helpdesk Support professional to join our team in providing
REQUIRED LEARNING
DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES HELPDESK SUPERVISOR (IT) PEROMNES POST LEVEL 7 The successful optimise the ITS Helpdesk human resource and capacity plan; Review and maintain ITS Helpdesk documentation; and trends; Provide management reporting on ITS Helpdesk services performance; Make recommendations for levels required to provide support through the ITS Helpdesk environment and services; Provide ongoing maintenance dynamic Service Catalogue; Ensure relevant ITS Helpdesk Service Level Agreements (SLAs) are in place,
ars working experience in an IT Support or IT helpdesk position