and applying SAP Notes Logging and managing SAP tickets / calls Strong knowledge of SAP systems and modules
degree in Computer Science or related fields is your ticket to ride. And while knowing your way around DNS
on your networking skills, this is your golden ticket to join the high-stakes world of cutting-edge technology
all non-hardware related incidents recorded in Ticket Management System. Monitoring and delivering Service
issues to 2 nd Documentation and Updating of Ticketing/Helpdesk System Train end users on usage of computer
lifecycle, change management
while using applications, often through helpdesk ticketing systems or direct communication
common issues, Resolving technical queries and tickets, Conduct 1:1 online training on our software with
various channels, including email, phone, or ticketing systems. Investigate and troubleshoot software