Responsibilities: • Protecting ARR via customer retention and satisfaction programs derived from the Customer tasks • Proven sales success • Proven revenue retention • Proven revenue growth Essential Customer Service
aware and engaged. • Customer Retention • Protecting ARR via customer retention and satisfaction programs
timeframes to ensure customer satisfaction and retention in all interactions, striving to achieve first
business finalisation, client services and client retention mechanisms
view as well as in line with statutory document retention requirements. Good housekeeping.
Monitor team deliverables, ensure development and retention of staff.
business finalisation, client services and client retention mechanisms
ü Telephony services, i.e. internet
mentorship, succession planning, recognition and retention planning
Qualifications
Retentions Commercial Underwriter
JOB TITLE: Team Leader
REPORTS