is looking for a dedicated and enthusiastic Customer Care Specialist to join their dynamic team. This involves providing exceptional customer service and support, ensuring customer satisfaction and loyalty in ties:
Automation industry has a vacancy for a MPS Consultant / Account Manager at their Head Office based in Pinetown meets the needs of its clients and customers. They handle customer complaints, find solutions to their general administration is maintained 3-5 years Account Management experience is essential and preferably with Office Automation/ICT industry experience Project management experience is important IT qualification required working on various computer systems CRM or good customer relationship skill set Required Job Competencies:
and processes are implemented and effectively managed in support of the company's strategic direction The successful candidate will assume overall accountability for providing the business partners with accurate regulatory requirements, policies, and processes. Accountable for the overall efficiency and effectiveness TCF (Treating Customers Fairly) are embodied in the processes and practices used in managing the Scheme the scheme accounting processes to effectively support the scheme operations. Accountable for providing
Role: Account Manager
Qualification:
self-motivated, highly driven and innovative Change Management Consultant to join their exceptional team at the head Responsibilities Primary focus will be implementing a change management plan that minimize employee resistance and maximize company impacted by change. Conduct coaching and manager training for change movement. Design a communication employees at different levels. Identify, understand and manage resistance throughout the organization. Conduct failures and identify processes. Enable a culture of customer centricity and be able to engage at all levels
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self-motivated, highly driven and innovative Change Management Consultant to join their exceptional team at the head Responsibilities Primary focus will be implementing a change management plan that minimize employee resistance and maximize company impacted by change. Conduct coaching and manager training for change movement. Design a communication employees at different levels. Identify, understand and manage resistance throughout the organization. Conduct failures and identify processes. Enable a culture of customer centricity and be able to engage at all levels
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Strategic Account Management : Managing existing customer accounts strategically. Ensuring customer satisfaction growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving maintaining positive relationships. Pricing Guideline Management : Developing and implementing pricing strategies
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Strategic Account Management : Managing existing customer accounts strategically. Ensuring customer satisfaction growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving maintaining positive relationships. Pricing Guideline Management : Developing and implementing pricing strategies