of the Command Centre Operator is to ensure an efficient operation of the Command Centre. Reporting: The The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce Company's ‘Code of Conduct' •Ensure that the Command Centre is fully operational and efficient •Handle and the Command Centre Job Description •Ensure that the primary function of the Command Centre is always upheld monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers •Camera monitoring
of the Command Centre Operator is to ensure an efficient operation of the Command Centre. Reporting: The The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce Company's ‘Code of Conduct' •Ensure that the Command Centre is fully operational and efficient •Handle and the Command Centre Job Description •Ensure that the primary function of the Command Centre is always upheld monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers •Camera monitoring
release
efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing productivity consistent delivery of excellent Customer service across all departments. The position includes travel between Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates within within standard operating procedures Ensure all complaints and queries are resolved within SLA's e.g security of all company assets within policy and procedure Implement and ensure adherence to all internal
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through to the relevant RDC (regional Distribution Centre) or Retail Store. The risks associated with stock required to maintain a 25% Gross profit on the sale of all stock items and will need to maintain a minimum of and pricing, selling points and trading terms with all customers Understand reporting systems, working with
through to the relevant RDC (regional Distribution Centre) or Retail Store. The risks associated with stock required to maintain a 25% Gross profit on the sale of all stock items and will need to maintain a minimum of and pricing, selling points and trading terms with all customers Understand reporting systems, working with
(SYSPRO) Buying/ordering by raising purchase orders for all items as per bill of materials Negotiating market Working proactively to expedite all orders Accurately reporting on ETAs on all orders. Co-ordinate with suppliers according to project schedules. Accurate reporting on all back orders, missing items or materials damaged during delivery note, invoice number & GRN number for all closed purchase orders; (Reconciled order qty vs actual received qty) as well as a substantiation of all open purchase orders. Maintaining approved suppliers
(SYSPRO) Buying/ordering by raising purchase orders for all items as per bill of materials Negotiating market Working proactively to expedite all orders Accurately reporting on ETAs on all orders. Co-ordinate with suppliers according to project schedules. Accurate reporting on all back orders, missing items or materials damaged during delivery note, invoice number & GRN number for all closed purchase orders; (Reconciled order qty vs actual received qty) as well as a substantiation of all open purchase orders. Maintaining approved suppliers