Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic and Customer Experience Analyst ensures top-notch customer interactions by monitoring and auditing calls, emails quality standards; Create and update customer experience reports; Analyze data to identify areas for improvement; Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires;
Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual management Qualifications and Experience: Completed Matric Proven experience in a customer service management
Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual management Qualifications and Experience: Completed Matric Proven experience in a customer service management
REQUIREMENTS
Office coordination are required. REQUIREMENTS Matric, bachelor's degree in business administration, related field preferred. Minimum of 5 years of experience as an Executive Assistant or in a similar role including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments, runs smoothly. Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE LinkedIn Visit our Website plus Dependent on experience
Office coordination are required. REQUIREMENTS Matric, bachelor's degree in business administration, related field preferred. Minimum of 5 years of experience as an Executive Assistant or in a similar role including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments, runs smoothly. Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE LinkedIn Visit our Website plus Dependent on experience
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory Africa and Rwanda. Design R&D Projects and experiments. Design skills development courses and coordinate ensuring the smooth and efficient execution of experiments, tests, and analyses. Maintain and enforce laboratory Chemical Engineering or related disciplines). Proven experience in mentoring and supervising students or coordination of training. Industry or commercial laboratory experience is highly preferred. Strong understanding of
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory Africa and Rwanda. Design R&D Projects and experiments. Design skills development courses and coordinate ensuring the smooth and efficient execution of experiments, tests, and analyses. Maintain and enforce laboratory Chemical Engineering or related disciplines). Proven experience in mentoring and supervising students or coordination of training. Industry or commercial laboratory experience is highly preferred. Strong understanding of
Identifying needs and establishing customer profiles Log calls according to standards Complete new business and and lost business reports 3-5 years Sales Experience Proven Track Record Relevant Sales and Marketing qualification
– at least 5 years' experience IQ Retail or similar Accounting Software experience Requirements Valid ID Valid Driver's license and reliable transport Matric Degree or courses advantages