Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware training. Management of Hardware Service Products and Solutions. Management of hardware service portfolio
Customer support to SSA
o LSP Management
o Irregular Management - Register Irregular cases in Cello
Business Intelligence Report to SDS Leader
o GR Management – All inbound shipments must be processed within
Cello ? Parts Arrival Ratio management
o Return Delivery Order Management – Credit must be processed
KPI
o Failed Collection Management- escalate to LSP management
o Manage Export deliveries
o
/>o Inventory Management - Attending Monthly Counts and checking weekly reports
o Stock Transfer Order
is looking for a Area Manager to oversee their Pretoria East/ North surrounding areas , they are in the the telecommunication Industry . To manage and assume overall responsibility for the success of a cluster cluster of stores and kiosks by directing all operational aspects of each retail entity and driving sales positive customer service experience.
Ensure that Managers and their operational staff keep stores
Requirements:
Area Manager experience is a must
Working in a Telecommunication
opening new sales channels and delivering account services to customers in the Southern region of Africa sales activities. As the Southern Africa Sales Manager, you will be responsible for a number of key markets plans, promotions, and marketing activities. Management of local Key Opinion Leaders Responsible for Deliver seamless coordination between Supply Chain Management, Finance, Quality Assurance, and Regulatory to to ensure the best customer and consumer service in each domain. Requirements: Bachelor's degree in the
opening new sales channels and delivering account services to customers in the Southern region of Africa find and develop new business opportunities and manage existing business partners, focusing on results product launches. As the Southern Africa Sales Manager, you will be responsible for a number of key markets plans, promotions, and marketing activities. Management of local Key Opinion Leaders Responsible for Deliver seamless coordination between Supply Chain Management, Finance, Quality Assurance, and Regulatory to
ntaining and increasing standards of customer service
delivery of operational standards throughout kiosks in the area. To ensure compliance in all areas of operational performance and development of Kiosk Staff, whilst managing within agreed budgets Business Results: - Own & Share Growth of the company. - Managing sales targets for area and maximising sales, profitability optimal levels in all kiosks in your area at all times. - Ensure area bankings are done daily with submission visual merchandise standards across all kiosk in area in line with visual merchandising (VM) guide. -
b Purpose
Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced experienced Manager who has excellent EXCEL, Google Sheets and CRM experience
Duties:
Day-to-Day Responsibilities:
collection performance and supervise daily call center operations, collaborating with various departments for optimal ensuring performance targets are met, and managing the daily operations efficiently. Foster a high-performance talent, delivering high-quality stakeholder service, managing risks, and identifying training needs for next level? Join our team as a Collections Operations Manager and make a significant impact Key Responsibilities: objectives. Measure and enhance the efficiency of operational processes. Create policies and procedures to