Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Handle incoming calls and inquiries with professionalism and empathy. Problem Solving: Assist customers by product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
/>
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors operational efficiency through effective productivity management. Be flexible and adaptable to meet the evolving Minimum 3 years' experience in outbound sales within a call center environment, specifically in selling long-term clients in a call center setting for no less than 1 year. A minimum of 2 years' experience in a call center
Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors operational efficiency through effective productivity management. Be flexible and adaptable to meet the evolving Minimum 3 years' experience in outbound sales within a call center environment, specifically in selling long-term clients in a call center setting for no less than 1 year. A minimum of 2 years' experience in a call center
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring existing policies and other enquiries
Assisting clients with queries
Solving complaints
Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) Assist USA clients or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client Liaise with broker consultants Provide support and assistance to other internal teams Keep brokers up to date advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre communication skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast courteous, polite, professional and willing to assist Takes ownership and responsibility Ability to work