exceptional customer service assistance.
Key Performance Areas include:
with utmost care & efficiency to achieve performance targets. Learner Management Systems (LMS) C4ME recordkeeping skills; Positive attitude; Willingness to assist and grow. A Degree or Diploma in Administration/
between quality work and speedy resolution of claims Assist clients with queries/complaints where necessary procedure manual; History of consistent high performance i.e. KPIs General competencies Ability to work
between quality work and speedy resolution of claims Assist clients with queries/complaints where necessary procedure manual; History of consistent high performance i.e. KPIs General competencies Ability to work
accurate reporting on call centre results and performance Maintaining and improving customer relationships database Keep team updated with product knowledge Assist with ad-hoc projects to improve the sales and application
accurate reporting on call centre results and performance Maintaining and improving customer relationships database Keep team updated with product knowledge Assist with ad-hoc projects to improve the sales and application
with utmost care & efficiency to achieve performance targets. Learner Management Systems (LMS) C4ME recordkeeping skills; Positive attitude; Willingness to assist and grow. A Degree or Diploma in Administration/
on the Perks product as well as improving the performance of the Perks product. Delivery of product implementation of product performance & implementation of tactical initiatives to drive performance. Life cycle of product performance & implementation of tactical initiatives to drive performance. Responsible Responsible for monthly and quarterly performance reporting Provide insights to drive marketing & product usage and the product and partner strategy. Track performance of all sales and marketing campaigns to ensure
on the Perks product as well as improving the performance of the Perks product. Delivery of product implementation of product performance & implementation of tactical initiatives to drive performance. Life cycle of product performance & implementation of tactical initiatives to drive performance. Responsible Responsible for monthly and quarterly performance reporting Provide insights to drive marketing & product usage and the product and partner strategy. Track performance of all sales and marketing campaigns to ensure
& provisional tax calculations - Preparation of Audit packs for auditors - Completion and submission of