for building omnichannel platforms and proactive member communication and contact to enhance service, access information and advice for clients and members in line with the Member Experience strategy and deliver on JOB DESCRIPTION Member segmentation and enhance the member experience • Segment members, understand their their profiles and map their ideal member journey, identifying touchpoints and moments of truth to deliver brand values. • Identify the gaps or shortfalls in member experience across all touchpoints, for all kinds
tracing and verification o Fund valuation and all audits •Provide interpretation advice on the application the Rules of Fund. •Ensure that audit controls are in place and audit requests are followed up. •Participate defined Committees (Benefits Committee (BC), Medical Panel (MP), Management Benefits Committee (MBC)) allocation percentages for approval by Benefits Committee. •Monitor that outstanding banking details for to guardian cases; implementation of Benefits Committee & Medical Panel decisions and requests / referrals
evaluating team members and being their support and liaison with the steering committee and all the project's stakeholders informed and trigger extraordinary steering committee meetings as needed. Keep all the required communication
expectations. Deliver on promises Provide training to members of the team to maintain standards Ensure all cases providing support and escalation point to other members of the team Team Working, acting as technical lead experience Mentor and provide feedback on team members, ensuring quality levels are maintained Be curious
Mid-Level VB. Net and C# Developer, you will be a key member of the development team, responsible for designing
consistency score. This can be quantified through regular audits of visual elements, tone of voice, and key messaging
consistency score. This can be quantified through regular audits of visual elements, tone of voice, and key messaging
and usage efficiently. Conduct regular inventory audits and provide reports on stock levels, discrepancies
production of month end management account and year end audit files Minimum 5 – 7 years' experience. Bcom Accounts
support to the organisation's Business Development Committee and team. Ensure that reports are regularly generated