seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent Knowledge Query Resolution Inbound Phone Statitics Handling Difficult Calls Call Reporting Further Education years experience as a call centre agency in an inbound or outbound call centre environment FAIS Requirements:
shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities losses incurred due to fraud reported on customer bank accounts (online / card fraud) Provide excellent mandatory training on systems and processes Ensure that bank guidelines are followed relating to online fraud online banking product knowledge Card, merchant payments systems, and eCommerce experience Banking regulations
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high Services inbound telephone queue and web touchpoint.
Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per day. To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must
Durban. We are seeking enthusiastic and energetic Call Centre agents to join our incredible team. You will
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
of the collections environment, specifically a Bank as a portfolio.
Requirements:
collections environment, with a specific focus on a Bank as a portfolio. If you are a detail-oriented individual Knowledge of the collections environment, specifically a Bank as a portfolio. Requirements: Grade 12 Matric RocketMailer