products and services, and refer to them during calls
Call Centre Consultant R6 to 8k, Commission (No Experience Required). Menlyn Park, Pretoria / Tshwane vibrant team (no work experience needed as training is provided Key Responsibilities: Customer Engagement: Utilize your in-depth knowledge of destruction to provide insightful recommendations and navigate customer
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. in campaign management and call strategies. · Experience in a call centre environment that deals with Afrikaans. Experience Required: · Setting up of call campaigns, SMS and emails. · Analysing books and exposure on the total book of the department. · Providing stats to the client and attending meetings. · identifying coaching or training needs. · Assist with quality assessments of calls and administrative functions
campaign management and call strategies.
· Experience in a call centre environment that deals with
Required:
· Setting up of call campaigns, SMS and emails.
· Analysing books
on the total book of the department.
· Providing stats to the client and attending meetings.
training needs.
· Assist with quality assessments of calls and administrative
administrative functions of staff members in the call centre.
· Assist with reports and assessments.
· Assist
matters:
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including, trace matters: drawing and distributing of trace agent lists; loading and managing trace data on all systems
e Required
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Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur Excalibur. Load, monitor and provide feedback of daily campaigns (calls, SMS and emails. Walk the floor monitor and engage with agents. Do call workshops and QA – check compliance / if training is required / compliance
Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur Excalibur. Load, monitor and provide feedback of daily campaigns (calls, SMS and emails. Walk the floor monitor and engage with agents. Do call workshops and QA – check compliance / if training is required / compliance