Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .
Busy, vibrant call centre has openings for experienced Call Centre Agents.
Requirem
Requirements:
graduates to join our team as Call Center Digital Customer Service Representatives. In this role, you will will provide excellent customer support through digital channels such as email, chat, and social media platforms comprehensive training will be provided. Respond to customer inquiries and issues promptly and professionally via digital channels. Maintain a high level of customer satisfaction through effective communication and skills. Ensure accurate and timely documentation of customer interactions and transactions. Collaborate with
Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience
Exhilarate, a dynamic and leading outbound sales call centre in Amanzimtoti, Durban, is searching for passionate Engage with potential clients through outbound calls. - Present and sell insurance products with professionalism and exceed sales targets. - Provide exceptional customer service and support. Experience & Qualifications:
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience. This running of the Operations centre Must ensure the highest level of customer satisfaction through a positive positive, professional attitude when dealing with customers and colleagues Responsible for Training and leading team consisting of sales, Partner support and customer services Responsible for overseeing the Inbound
them during calls
within Testing, Inspection and Certification. The call centre agent will support the business developer by over the customer, always listen with an intent to understand and not to respond All calls are to start in English unless there is a valid reason why the call started in a different language Have constant communication Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks Ensure accurate dispositioning/ wrap up codes Customer Service Ensure that all clients are treated fairly
within Testing, Inspection and Certification. The call centre agent will support the business developer by over the customer, always listen with an intent to understand and not to respond All calls are to start in English unless there is a valid reason why the call started in a different language Have constant communication Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone time, breaks Ensure accurate dispositioning/ wrap up codes Customer Service Ensure that all clients are treated fairly
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) Implement and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in