Call Centre Customer Service Team Leaders Jobs in Sandton, Gauteng
- Sandton (416)
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- Brown's The Diamond Store (10)
- Clientèle Life Assurance Company Limited (10)
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback to improve team productivity and overall performance through incentives Conduct regular team meetings to environment Monitor and evaluate individual and team performance, implementing corrective actions or Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements Implement and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance
share this job on whatsappCall Centre Operators
FreerecruitSunrise
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Ppra Call Centre Agent
Sandton
Negotiable Position:
The Customer Service Agent is responsible to effectively assist customers with general and accurate information is provided to the customer and that calls which cannot be resolved are escalated limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Listening attentively to customer queries.
- Responding to customer queries accurately.
- Ensure
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
Graduate Call Center Digital Customer Service Representative
Afrizan People Intelligence LtdSandown
motivated graduates to join our team as Call Center Digital Customer Service Representatives. In this role role, you will provide excellent customer support through digital channels such as email, chat, and social comprehensive training will be provided. Respond to customer inquiries and issues promptly and professionally via digital channels. Maintain a high level of customer satisfaction through effective communication and timely documentation of customer interactions and transactions. Collaborate with team members to resolve complex
Treasury Team Leader Sandton
Atm SolutionsSandton
reviewing of records/ modules whenever another team leader is not present to keep the daily target · Month of all discussions with team · Consistent feedback and communication to team members · Manage attendance and address were needed · Monitor productivity of team members to make sure they comply with daily targets applicable · Monthly planning of annual leave for the team and make sure backup has been communicated Queries applicable. · Monthly planning of annual leave for the team and make sure backup has been communicated. · Attention
Call Centre Manager Morningside, Sandton.
Letsatsi Finance And Loan LtdSouth Africa
30 000.00 - R35 000.00 the services of a target driven Loans Call Centre Manager to manage and develop the call centre into responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial and personal conduct) Monitor calls to ensure that dialogue with customers meets the required standard
Warehouse Team Leader Marlboro / Sandton
Lascom Management SystemsSouth Africa
R18K - R24K CTC dep on experience technology in South Africa is looking for a Warehouse Team Leader. Responsible for ensuring that that warehouse warehouse from receipt to dispatch to customers. Making sure that all customer orders are fulfilled within the warehouse stock levels fall too low Ensuring that all team members are aware of their duties and priorities individual team members and fellow co-workers Work as an active team member to complete team goals Leading Leading by example and ensuring that all team members adhere to the Company PPE requirements, Health &
Customer Service Advisor
Brown's The Diamond StoreSandton
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal
Graduate Customer Service Sandton
Prime South AfricaSandton
Permanent job opportunities available for recent graduates to join an innovative and fast-growing insurance company based in Bryanston. We seek to employ individuals with good communication and interpersonal skills, good problem solving and analytical skills, ability to learn quickly and work well i
Customer Service Advisor Sandton
Brown's The Diamond StoreSandton
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal
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