Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
printer support to users. Monitor and report on status of environmental controls in the data centre. Assist account queries on the AS/400. Help desk tasks (user support). Ensure the physical security of the computer
Mandarin are essential. Face to Face Visits: Develop a call cycle plan for visiting clients. Make travel arrangements Visit all assigned clients within the specified call cycle period. Build strong relationships with clients queries and issues with the company's second-line support function. Keep clients informed of the progress and annual financial targets through consulting, support services, and sales activities. Personal Development:
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives customer satisfaction and shareholder value. To support the Group's vision to be the customer's first choice
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives customer satisfaction and shareholder value. To support the Group's vision to be the customer's first choice
will result in increased satisfaction. Make sales calls on all potential customers in the trade area. Assist
will result in increased satisfaction. Make sales calls on all potential customers in the trade area. Assist
our team. Job Purpose: To provide administration support to the Finance Department and the Managing Director Director as and when needed. Financial transaction support and processing: Preparing creditor documentation files for annual BEE audit Administration Duties: Support the Finance Department and MD with administrative
our team. Job Purpose: To provide administration support to the Finance Department and the Managing Director Director as and when needed. Financial transaction support and processing: Preparing creditor documentation files for annual BEE audit Administration Duties: Support the Finance Department and MD with administrative
with the company's code of ethics to positively support growth of our business and to close deals for new aftermarket sale of mechanical equipment, spares and support services into the mining and metallurgical sector