Cape Town as a Senior Project Scientist. Manage the skills development centre and laboratory in Cape CEO and COO special projects across South Africa and Rwanda. Design R&D Projects and experiments. Design
Cape Town as a Senior Project Scientist. Manage the skills development centre and laboratory in Cape CEO and COO special projects across South Africa and Rwanda. Design R&D Projects and experiments. Design
including managing calendars, emails, and phone calls.
including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments, the planning and execution of special projects. Track project timelines and ensure deadlines are met
including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments, the planning and execution of special projects. Track project timelines and ensure deadlines are met
customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; Word, PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in
Identifying needs and establishing customer profiles Log calls according to standards Complete new business and
Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual
Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual
Operation teams. Work on business projects, internal tech projects, changes to various systems and navigate