Call Centre Quality Manager Jobs in Gauteng

Quality Assurance Agent - Call Centre

Johannesburg

 R4 500 + commission

a similar role
Previous quality control experience
Call Centre Knowledge
Good admin skills

Must

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Call Centre Manager Sandton

 Business Capital Group

Sandton

Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency efficiency and customer satisfaction Performance and Quality Assurance Ability to work in a fast-paced environment success in managing contact centres Proven ability to work independently and efficiently manage a contact

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Legal Call Centre Manager - Roodepoort

Johannesburg

 R34 000 Monthly

Duties:

• Management of a team of lawyers
• Claims assessment admittance Costs Insurance Claims
• Responsible for managing the day-to-day activities of the Team such that insurance claims management rendered to corporate clients
• Conducting of monthly quality control assessments legal knowledge and skills to day-to-day contact centre/claims operations
• Ombudsman and/or Client professional level
• Corporate Compliance Management

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Call Centre Manager Morningside, Sandton.

 Letsatsi Finance And Loan Ltd

South Africa

 30 000.00 - R35 000.00

a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives

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Call Centre Agent Johannesburg

 Bureau Veritas

Johannesburg

within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate

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Call Centre Agent

 Bureau Veritas

Johannesburg

within Testing, Inspection and Certification. The call centre agent will support the business developer by to respond All calls are to start in English unless there is a valid reason why the call started in a different converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage your phone all calls are to be closed professionally with a proper greeting Call process Follow the call “scripts” “scripts” when handling different topics Disposition calls accurately after every interaction Ensure accurate

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Agent Call Centre Centurion

 Mh Solutions

Centurion

 R250 000 pa

with extensive in-bound and customer relations call centre experience to join their team. Must be fluent English and Afrikaans) Ability to work with and manage different types of personalities to get the right

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Call Centre Agent

 Freerecruit

Central Johannesburg

Contributing to and driving sales by effectively calling clients Responsible for processing all correct communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za .

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Call Centre Operators

 Freerecruit

Sunrise

Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre

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Call Centre Agent

 Dnr Assist

Johannesburg

 Attractive packages with fringe benefits

Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability

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