Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
amount of knowledge and a potential client base. To sell, maintain in a manner that will optimise the company's will result in increased satisfaction. Make sales calls on all potential customers in the trade area. Assist
amount of knowledge and a potential client base. To sell, maintain in a manner that will optimise the company's will result in increased satisfaction. Make sales calls on all potential customers in the trade area. Assist
contracts Getting deals paid out by the banks Selling of VAPS to increase revenue on the finance deals
on status of environmental controls in the data centre. Assist with user account queries on the AS/400
the store and service excellence by leading and directing the store operations team in order to meet sales working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
the store and service excellence by leading and directing the store operations team in order to meet sales working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
Proficient negotiation skills with a consultative selling approach. Strong analytical abilities to identify
Proficient negotiation skills with a consultative selling approach. Strong analytical abilities to identify
their financial needs and offer suitable products Sell products that align with clients' needs and financial